A guest uses CUBE on a bedside table in a hotel room

Your AI voice assistant for hotels and B&Bs

Tired of answering the same guest questions over and over?

Let CUBE take care of them.

CUBE knows your property and answers your guests out loud, in their own language. Every day, around the clock.

Welcome to the future of hospitality.
  • 24/7 always available
  • 100 languages supported
  • 0 apps required

Hospitality today

Hospitality has changed.
So have your guests.

The guest

What today’s guests expect:

  • Instant answers, without the wait
  • Simple service, without unnecessary steps
  • High digital standards
Your property

The challenges for your property:

  • Limited staff and constant requests
  • Maintaining quality while keeping costs in check
  • Standing out in a crowded market
01 / What is CUBEHotels · B&Bs · Accommodation

What is CUBE?

CUBE is an AI voice assistant designed for hotels, B&Bs and other accommodation providers. It knows your property’s information and makes it available to guests, extending the service you already offer.

Request a personalised demo

What makes CUBE different?

01

Natural conversations

It responds in real time, through natural conversation. No apps, screens or messages to type.

02

Knows your property

It uses your property’s actual information: services, opening times, rules, instructions and recommendations.

03

Adapts to each guest

It automatically adapts to the guest’s language, with no setup required from them.

02 / The problem it solvesQuestions repeat. CUBE answers.

What problem does it solve?

Your team answers the same questions every day. Each request may be simple, but together they take up time. CUBE handles them instantly and naturally, 24/7.

Fewer interruptions

CUBE handles recurring questions and reduces interruptions to your team’s work.

More time for personal service

Staff have more time to welcome guests and handle requests that need personal attention.

Better service, less workload

Give guests a source of help that is always available, without a matching increase in your team’s workload.

Every guest, in their own language

Multilingual by design

Language should never make hospitality harder. CUBE recognises the guest’s language and replies in that same language. The system adapts to the person speaking.

CUBE beside the greetings Ciao, Hello, Bonjour and Hola: property information in the guest’s language
01

Recognises the guest’s language

Guests speak in their own language. CUBE recognises it automatically.

02

Replies in the same language

Your property’s information becomes a natural response in the guest’s language.

03

Switches languages automatically

A new guest, a new language: CUBE adapts without any manual selection.

Add-on · Real-time interpreter

Your interpreter,
at reception too.

You and your guest can each speak your own language. With the interpreter add-on, CUBE translates the conversation out loud in both directions.

Two separate USB buttons connect to the back of CUBE: one for the host, one for the guest.

Each person takes a turn speaking with their own button. CUBE plays the translation for the other person.

Green central LED: interpreter mode is active.

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At reception, a guest speaks English and CUBE translates into Italian. The central LED is green; two separate USB buttons, one for the host and one for the guest, connect to the back of the device.
An example conversation at reception: the guest speaks English and CUBE translates into Italian for the host.
03 / Hear it in actionItalian & English

Hear how CUBE responds.

Choose a question and listen to the answer. This is CUBE’s voice, recorded directly from the device.

Choose a question

Listen to the answer

Read the answer

The remote is in the bedside table drawer. Press ON and select the snowflake symbol. If it doesn’t start, check that the switch near the window is on.

CUBE’s original voice. Sample answers: every device is configured for your property.

CUBE / Audio demoCUBE is off
You can also listen by pressing the touch button.

Simple for your guests

A premium experience
for your guests

An arrow connects property documents, maps and instructions to CUBE: the same information becomes spoken answers

Before CUBE, guests had to…

  • Call reception and wait for an answer
  • Search for information sheets or scattered instructions
  • Search through messages, websites and apps
  • Spend time looking for a simple piece of information
With CUBE…

They speak and get a relevant answer straight away.

One question, one answer: guests find what they need in a simple, convenient and natural way.

Request a personalised demo

Designed for your property

How is CUBE different from Alexa, Google Home or ChatGPT?

The difference is the starting point: CUBE is built for hospitality at your property.

General-purpose assistants

Alexa / Google Home

Assistants designed for home use and general-purpose requests. Your property's information is not their starting point, and in many cases they cannot be integrated with AI-powered LLMs.

On a phone or computer

ChatGPT

A powerful AI assistant, but guests need to use their own smartphone or a PC to access it. Moreover, since it is not customized with your property's specific information, it cannot know its services, rules, procedures, and much more.

CUBE

A device specifically designed for hospitality, placed inside guest rooms or in a shared area and configured with your property's information. It responds by voice 24/7 and automatically adapts to the guest's language, without requiring an app or any other device.

A new way to welcome guests

Move early. Lead the change.

Guests with luggage wait to enter a contemporary property; a plaque at the entrance reads “CUBE is here”
Today

A competitive advantage

A new way to welcome guests: information that is always available and a service they notice and remember. A practical opportunity to make your property stand out.

Tomorrow

The next expected standard

Guest expectations keep growing. Introducing CUBE today prepares your service for tomorrow’s needs.

CUBE. The difference
your guests can feel.

The difference also lies in how guests experience their stay. With CUBE, you make information easier to access and hospitality simpler, every day.

Proprietary technology · Patent application filed · Designed in Italy

Frequently asked questions

Davide Brugnoni, co-founder of CUBE

Hi, I’m Davide,
co-founder of CUBE.

Let’s talk on WhatsApp
What can CUBE know about my property?

CUBE is configured with the information you provide: opening times, services, house rules, instructions and local recommendations. During the demo, we agree on the content and the scope of its answers together.

Do guests need to install an app?

No. Guests interact directly with the device: they press the button and speak. CUBE answers out loud, with no phone or screen required.

Does CUBE need an Internet connection?

Yes. To use its AI features, CUBE needs power and an Internet connection. We check the conditions at your property during setup.

Can I update the information and manage several CUBE devices?

Yes. The customer portal lets you manage property information and linked devices. During the demo, we’ll show you the workflow that best fits your organisation, including if you manage multiple properties.

How much does it cost and what is included?

The proposal depends on the number of devices and the configuration required. Before purchasing, you’ll receive a clear offer covering device costs, included services and any recurring fees. Requesting a demo does not commit you to a purchase.

Can CUBE make bookings or control smart devices?

CUBE can explain how to use your property’s services and equipment. Bookings, control of external devices and other integrations need to be assessed and agreed separately; they are not automatically included in its information service.

Your personalised demoFor hotels, B&Bs and accommodation providers

Request your
personalised demo

Leave your contact details and we’ll get back to you with no obligation. We’ll show you how CUBE can be configured for your property.

During the demo, we’ll discuss pricing, terms and solutions that suit your needs. We can also explore a trial at your property.

Prefer to send us a message?WhatsAppinfo@cubeassistant.com
Your property. Your CUBE.

Request information

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